Delete your Remember When account

Use this page if you cannot open the app, or prefer not to. Inside the app, the same option is under Me, then Delete account.

What happens

• Your account, profile and ad are hidden at once, and every device is signed out.
• Your photos, messages and other ordinary data are removed within 30 days.
• Other people's albums stay, without your name or profile.
• A few records must remain for a safety or legal reason. They are listed on the status page.
• If a law or an open safety case requires it, some records can be held longer than 30 days (proposed rule).
• Backups are proposed to expire within 35 days, so removed data can remain in a backup until then.